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            2. Global Technical Service E-mail:serversupport@inspur.com Europe Technical Service E-mail:eu@inspur.com
              Home?>?Support?>?Warranty

              Warranty:

              1 Introduction

              Inspur warrants that all Inspur-branded hardware products offer a period of three(3) year warranty.This document describes Warranty Service, including a detailed description of various service-levels .

              The warranty terms and conditions may vary by country, and some services and/or parts may not be available in all countries. For more information about warranty services in your country, contact Inspur technical support or Inspur local office.

              2 Warranty Service

              2.1 Service Overview

              Type Duration

              Remote Services 3 years

              RMA Services 3 years

              Onsite Services 3 years

              2.2 Warranty Service Terms & Conditions

              2.2.1 Remote Services

              Inspur provides 24x7 remote service through Hotline, E-mail and Website. Through Hotline and E-mail Services, Inspur engineer help customers determine the cause of the malfunction and provide solution. Website service provides a number of resources to help customers resolve problems, and download the product manuals, drivers ,and latest Firmware.

              Below is how to obtain our remote service

              Type Description Response time

              Hotline 1-844-860-0011(English)

              1-646-517-4966(English)

              86-800-860-0011(Chinese) Within 2hrs

              E-mail serversupport@inspur.com

              Within 2hrs

              Website http://en.inspur.com/

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              Copyright ? 2018 Inspur. All Rights Reserved.

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              • Support:

                1-844-860-0011

              • Sales Inquiries:

                1-800-697-5893

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